Welcome and thank you for our new relationship
Welcome and congratulations for finding the easiest site to use for ordering your awards, logo merchandise, and apparel. If you do have any questions along the way, we are here to help. Call our office between 8:00 am and 5:00 pm PST Monday-Friday and you will get "The Personal Touch" first hand. We love to talk to you about any needs or suggestions you might have, so give us a call at 408-245-5100. On this site, you will be able to order items from our featured products database. You can upload your logo or graphics, give us your text and fill out all the necessary information for us to process your orders and insure you get them for your events. Of course, you can contact us and let one of our Awards & Promotional Consultants do the work for you if you do not have the time or cannot find the perfect product in our featured selections. Before you finalize your first order, you will be asked to complete the New Account Application, which provides us some basic information to set up your account. For your convenience, you may charge your purchases on either Visa or Master Card. To set up your company on Net 30 payment terms or to use purchase orders, please FAX credit information to 408-245-5541. It will take about 5 days for us to notify you. To prepay your order, please call our office at 408-245-5100

No Stress Allowed
First Place, Inc. has been providing businesses and organizations with quality awards and imprinted products since 1974. We have always been dedicated to old fashion service with "The Personal Touch". You will not have to worry when the First Place staff is on your team. Every service package has a guarantee of:

• Timely Delivery-We do not miss Due Dates!
• Accurate Fulfillment of Orders-Always checked and double checked-We do it right the first time
• Imprint and Graphic Quality-Our graphic designers always make the best use of allowed imprint areas and we only submit your orders to the top rated suppliers in our industry.
• Products available when needed-Give us time and we do great custom projects. In a hurry? Our priority service allows you to meet any event date, even if only a few days away.
• We will always give you a timely response and answer any inquiry within a maximum of 24 hours.
• All this and more in a package topped off with competitive pricing.

RELAX
FREE paper proof or eproof of imprint before production begins complete satisfaction - whatever it takes, we will make you happy.

Art Guidelines and Requirements
Click here for a complete guide to our art guidelines and requirements.

Upload and Send Logo via Electronic Art Transfer
Click here to upload your logo to us, even if you are not ready to place an order. We will be able to make sure we have a useable formatted logo and put it in our files for your future use. Not having correct artwork for logos is the number one culprit that delays order processing and can cause you extra expenses in shipping or priority service. Avoid this problem by submitting artwork early.

Graphic Services – The First Place Difference… Quality
Our in-house graphic design department, award-winning engraving department, and manufacturing team go the extra mile very day to help our clients achieve their goals. "Excellence Without Compromise" is the First Place Manufacturing Team's motto. We have full service graphic designers on our staff. They will provide any level of assistance you need to ensure your artwork is in the correct format for the imprint process to be used on your selected products. They are trained for this industry to make the best use of imprint area.

• Complete design from a conceptual idea
• Theme consistency throughout various products
• Make your drawings or layout ideas finished artwork
• Place text within logo restrictions
• Alter type proportionally, if needed, for best use of space

Graphic design is $94.00 per hour with a minimum charge of $23.50. There is no charge for art service if artwork is provided in a fully vectored file created in a graphics program such as Adobe Illustrator or Corel Draw.

Services and Products
This site is a little tease to get you interested in First Place, Inc. Our staff's experience and training is in developing custom programs from concept to completion that provide a return on your investment. We love to get in and brainstorm ideas that will get your target audience excited. It is not always a new product that is the best to carry your message but just a new twist or packaging idea. With our extensive product lines, we can always find just the right item and help you get what you want when you want it.

• A Few of the Special Services we Offer:
• Art on file for 10 Years/Order Information for 10 Years
• Drop Shipments
• Fulfillment/Release Programs
• On-site Sandblasting
• On-site Laser Engraving
• On-site Rotary Engraving
• Custom and Special Packaging Ideas
• Repeat Order Control to Ensure Consistency
• Samples
• Showroom-over 2,000 items displayed
• Temporary Storage of Products
• Volume Incentive Plans

Our staff's experience and training is in developing custom programs from concept to completion that provide a return on your investment. We love to get in and brainstorm ideas that will get your target audience excited. The products on this site are just a sampling of promotional and award items that we offer and you can easily order right now. If you know what you want and find it here, great! We would enjoy having you give us a challenge, so if you do not see what you want, contact us and give us all the information you have and we will go to work for you. If you have an event date within the next 10 days, please give us a call at 408-245-5100. We will need to get started right away.

Payment Methods
Credit Cards - We accept Visa, Master Card, American Express and Discover Card. This is by far the easiest method with no problems.

Purchase Orders - Once your company has established open account terms, you may submit purchase orders via fax or e-mail and just indicate the number when ordering on-line. The purchase order must be submitted prior to order being submitted for processing. Either per-order or blanket purchase orders are acceptable.

Pre-Payment - If you do not have a Visa, Master Card, American Express and Discover Card and do not have time to wait for a credit check to be processed, you may call us and arrange to pre-pay your order.

You will receive your invoice in the mail. Invoices will be sent regardless of payment method chosen.

Shipping and Handling
We are not aware of any other industry where there is so much variation between types of products, packaging requirements, weights of items and shipped from/to locations. Due to these complications, the actual freight amount cannot be determined until after the product has been shipped and therefore will be billed in your final invoice instead of part of the calculated system order total. If you do need an estimate for freight amount, please feel free to call us at 408-245-5100. Our normal shipping is Federal Express Ground or DHL Ground. If you have an event date, please specify on your order and you will be contacted if expedited shipping will be incurred. If you have an account with a carrier that you would like us to charge you are shipping to, please contact our office or put it in the comments section of your order. When you place your first order, a ship-to-address will be entered into our system. If you wish your order to be shipped elsewhere, please advise us at time of order.

Set-Up Costs
All products we sell are decorated with your custom logo, graphic or text. To prepare your products for imprinting and produce your order, specific costs are incurred prior to any production taking place. The applicable art, screen, die, make-ready or set-up charges will be incurred for each unique product you order. Normally, most of these charges are not required for exact reorders within 12 months.

Over/Under Runs
Due to the manufacturing processes used by our suppliers, shipping and billing of up to 10% over or under the quantity ordered may occur. This is an industry standard that is beyond our control. You will only be billed for what you actually receive. Exact quantities for promotional items are not normally provided. If required on items less than $10.00 each, you will usually incur an additional charge. Award items personalized for individual presentation, such as plaques, desk accessories, crystal and marble items will always be exact quantity.

Sales Tax
Per our State Board of Equalization, all orders shipped within California must be charged our local 9 1/4% sales tax which will added to your purchase. Tax will not be added to orders outside California.

Right to Promotion
All orders placed with First Place, Inc. carry with them an implied consent for the company to use the products in any of their selected advertising and promotional marketing materials. This includes, but is not limited to, images on the website, products displayed in our showroom and images photographed for hard copy publications and brochures.

Trademark & Logo Use
The logos and trademarks appearing on our web site are the property of the respective owners and are used for the purpose of display only. In no way does the display of a logo imply any support, recommendation or endorsement of First Place, Inc. services or products and we make no such claim.
By submitting, in any format, a logo or trademark, you and/or your company are representing that you and/or your company are the authorized owner of the logo or trademark or that you are authorized by the legal owner to use it as you are requesting.

Website Disclaimers
First Place, Inc. has made every possible effort to ensure the accuracy of the prices and information provided on this site. However, we accept no financial responsibility of any kind for incorrect data. All products, specifications, colors, prices, etc. on this web site are subject to change without notification. All prices are in US dollars and shipment within the United States is expected. If you need to ship outside the US, please Contact Us.

What do we really do?
We listen, understand your needs and respond with creative ideas using products that carry your message. You and your needs are special... you are not just another client. Whether you need to attract and retain clients and employees, increase revenue and decrease expense, or motivate and recognize achievers, First Place, Inc. is a partner in providing the critical edge over your competition. We listen to your objective and provide solutions that will give you the result you are looking for. You get what you want when you want it. This is client satisfaction. This is First Place! Therefore, the answer to what we really do is make your job easier while making you look good. We do the work and you get the credit.

Showroom Location
To check out the advantages First Place has to offer, in person, visit our showroom Monday-Friday from 8:00 am-5:00 pm PST located near the corner of Wolfe and Evelyn in Sunnyvale, California. You are welcome to just browse around or let one of our staff help you find the item you are looking for. Items offered come from only the top rated suppliers. We have found, as we are sure you have, that two items may look alike but they are not always equal. It is our job to find the best quality for the best price. If you need to develop a new program or have a problem to solve and need some suggestions, you may request assistance from one of our Awards & Promotional Consultants by calling 408-245-5100, or by e-mail to sales@firstplaceinc.com

Industry Affiliations
To ensure we remain current and knowledgeable about trends and techniques used in our industry, we belong to The Premier Group, PPAI (Promotional Products Association International), ASI (Advertising Specialty Institute), Promotional Marketing Association of Northern California (PMANC), and ARA (Awards and Recognition Association).

Ordering or Information needed
Ordering products and services from First Place, Inc. is easy and painless. Please contact us if you have any questions, suggestions or special needs.

• Order here on the site if you find exactly what you want
• Use the Contact Us on this site
• Call 408-245-5100 or FAX 408-245-5541
• Visit our showroom (see information above)
• Call and inquire about sales Awards & Promotional Consultants visits (if within 50 miles of Sunnyvale, CA)

Our Location
First Place, Inc.
830 E. Evelyn Avenue
Sunnyvale, CA 94086
Phone 408. 245-5100 - Fax 408-245-5541
E-mail: sales@firstplaceinc.com Artwork to: sales@firstplaceinc.com

A Personal Touch
To make working with First Place a painless and stress free experience, we provide real people to help you during our normal business hours, Monday-Friday 8:00-5:00 PST. We are here to answer questions, help you use the web site or consult with you on special needs and projects.

During off hours, you can leave a message and we will call you back the next business day. 408-245-5100.

To upload your artwork, use our Electronic Art Transfer Form.